Kanban pipeline board
A visual drag-and-drop board that organizes your leads by status. Move leads through your pipeline by dragging cards between columns.
Switching to Kanban view
- Go to Leads in the sidebar.
- In the toolbar, click the Kanban view toggle (next to the table/list icon).
- Your leads appear as cards organized into status columns.
Status columns
Each column represents a lead status. Cards flow from left to right as leads progress through your pipeline:
| Column | Purpose |
|---|---|
| New | Freshly added leads that have not been contacted yet. |
| Cold | Leads with minimal engagement or no recent activity. |
| Warm | Leads showing interest — some calls, emails, or replies. |
| Hot | High-intent leads ready for a close — strong engagement signals. |
| Nurture | Long-term prospects being kept warm with periodic touchpoints. |
Each column header shows the count of leads in that status.
Dragging leads between columns
Click and hold any lead card, then drag it to a different column to change its status. The status change is saved immediately — no confirmation dialog. This is the fastest way to update a lead's position in your pipeline.
What's on each card
Each lead card shows a compact summary:
- Lead name and company
- Phone and email (truncated)
- Tags as colored badges
- Assigned agent avatar
- Last activity timestamp
Click any card to open the lead's full detail page.
Filtering the board
The same filters available in the table view work on the Kanban board. Use the filter bar to narrow by:
- Assigned agent — see a single agent's pipeline
- Tags — show only leads with specific tags
- Source — filter by lead source
Filtering by agent is especially useful for managers reviewing individual team member pipelines during coaching sessions.
Kanban vs. Deals pipeline
The Kanban board shows leads by status. If you need to track revenue opportunities with deal stages and values, use the separate Deals & opportunities pipeline.
Frequently asked
Can I customize the column names or add new columns?+
Does dragging a lead update it for my whole team?+
Can I use Kanban on mobile?+
How are leads ordered within a column?+
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