Power dialer

Call leads directly from your browser using the built-in Twilio-powered dialer. Every call is recorded, transcribed, and analyzed by Cori AI — so you get coaching after every conversation.

Making a call

You can start a call in two ways:

1. From the dialer widget. Click the phone icon in the bottom-right corner of any page to open the dialer. Type or paste a phone number and press Call.
2. From a lead profile. Open any lead and click the phone icon next to their number. The dialer opens pre-filled and starts ringing immediately.

During the call you have access to a full set of controls (see Call controls below). When the call ends, Cori automatically transcribes the recording and generates a coaching analysis.

Power dialer queue

The power dialer lets you burn through a list of leads without lifting a finger between calls:

1. Select leads. On the Leads page, check the leads you want to dial — or use filters and select all.
2. Click Power Dial. The dialer opens with the queue loaded. It calls the first lead automatically.
3. Work the list. After each call ends, the dialer moves to the next lead in the queue. You can Skip a lead, Pause the queue, or Stop the session at any time.

Answering machine detection (AMD)

AMD listens to the first few seconds of every outbound call and determines whether a live person or a voicemail system answered. When AMD detects a machine, the call is ended automatically and the dialer moves to the next lead in the queue.

This saves significant time during high-volume power dialer sessions — you only spend time talking to real people.

Number rotation

During power dialer sessions, your outbound caller ID rotates across your phone number pool automatically. This spreads call volume evenly across numbers, which helps protect each number's reputation with carriers and reduces the chance of being flagged as spam.

Number rotation is managed by DialGuard and requires no configuration — it works automatically when you have more than one number in your account. See Number rotation & caps for full details on rotation logic and daily limits.

Call controls during a call

After the call

Once you hang up, several things happen automatically:

• The recording appears in Call Logs and on the lead's detail page under the Calls tab.
• Cori transcribes the conversation using Whisper AI and generates a coaching score, highlights, and next-step suggestions.
• The lead's SMART score may update based on call analysis — positive signals like buying intent raise the score automatically.
• If a follow-up task or callback is suggested by Cori, you can accept it with one click.

Tips

• Add multiple phone numbers to your account so number rotation can protect your caller ID reputation.
• Use tags or segments to build focused power dialer lists — smaller, targeted batches convert better than dialing your entire database.
• Review Cori's coaching after each session to identify patterns and improve your pitch.
• If a lead does not answer, the power dialer moves on automatically. You can re-queue unanswered leads later.
• Make sure your browser has microphone permissions enabled for app.asancrm.com.

Frequently asked